Privacy Policy

Last updated: {18 November 2025)

1. Introduction

At Quai du Val, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).

By using our website or making an enquiry or booking, you agree to the practices described in this policy.

2. Who We Are

Quai du Val
Léhon, 22100 Dinan, Brittany, France
Email: getintouch@quaiduval.com

For the purposes of data protection law, we are the Data Controller.

3. How We Collect Personal Information

Submitting an enquiry through our website or by email
Making a booking enquiry or reservation
Subscribing to our newsletter
Contacting us via social media
Interacting with our website (cookies and analytics)

4. What Personal Data We Collect

Name, email address, phone number
Booking information (dates, group size, preferences)
Communication records (emails, enquiry forms)
Marketing preferences
Technical data such as IP address and website usage details

5. How We Use Your Information

To respond to enquiries and manage reservations
To communicate booking information and updates
To send marketing communications with your consent
To improve our website and services
To comply with legal requirements

Legal Bases for Processing

Contract
Consent
Legitimate Interests
Legal Obligation

You may withdraw consent at any time by contacting getintouch@quaiduval.com.

6. Bookings Through Third-Party Platforms

If you book or enquire through external platforms such as:

VRBO
Booking.com
Gites.co.uk
CléVacances
Airbnb (if applicable)

These platforms process your data independently according to their own policies. We recommend reviewing their privacy terms directly.

7. Sharing Your Personal Information

We do not sell your information or share it for marketing purposes.

We may share data only with trusted service providers who support our operations, such as:

Mailchimp (email services)
Google Analytics (website analytics)

8. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and analyse website performance. Non-essential cookies will only be stored with your consent.

You can manage cookie settings in your browser at any time.

9. Data Storage & Security

We apply appropriate technical and organisational measures to protect your data and retain it only as long as necessary.

10. Your Rights

Access your data
Request correction or deletion
Withdraw consent
Object to processing
Request data transfer
Complain to a regulatory authority

Contact: getintouch@quaiduval.com

11. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this policy periodically. The latest version will be posted here.

13. Contact Us

Quai du Val
Léhon, 22100 Dinan, Brittany, France
Email: getintouch@quaiduval.com